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Return/Refund/ Cancellation Policy
- CANCELLATION POLICY
All orders are final. Once an order is placed and processed, it cannot be canceled under any circumstances. Orders cannot be modified, changed, or canceled due to change of mind or change in circumstances.
- REFUND POLICY
We do not offer refunds on any orders. As all products are customized/made-to-order, we are unable to issue refunds for any reason once the order has been executed.
- RETURN / REPLACE POLICY
We do not accept returns or replacements. As each item is personalized, we cannot accommodate requests for return, replacement, or exchange—regardless of the reason.
Important Notes:
Any issues must be reported within 48 hours of receiving your delivery.
Pictures of damaged products will NOT be considered.
We are not responsible for any damage that occurs during shipping or transit.
We reserve the right to deny returns or exchanges for change of mind, incorrect size, or dissatisfaction with style or color.
We also reserve the right to deny cancellation requests due to change of mind or circumstances, even before the item is shipped.
Processing times are estimates and may vary based on order volume and customization requirements.
Due to lighting and screen settings, the colors of the final product may vary slightly from what you see on the website.